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How to Connect Your Instagram Profile in Roster
How to Connect Your Instagram Profile in Roster

You can connect your Instagram Professional profile to Roster in two ways. Both are secure and offer different pros and cons.

Libby Serra avatar
Written by Libby Serra
Updated over 2 months ago

Pros and Cons of Each Option

  • Connecting via Facebook Login (recommended)

    • Pros

      • Connects Instagram Professional profiles

      • Auto-captures Instagram Posts & Reels

      • Auto-captures Instagram Stories

      • Provides engagement metrics on Instagram Stories

      • Connects Facebook pages

      • Auto-captures Facebook page posts

    • Cons

      • Requires a Facebook account and a Facebook page (you will be guided through creating a page if you don’t already have one)

  • Connecting via Instagram Login

    • Pros

      • Connects Instagram Professional profiles

      • Auto-captures Instagram Posts & Reels

    • Cons

      • Does not auto-capture Instagram Stories

      • Engagement metrics for Instagram Stories are not included

      • Detailed engagement metrics for Instagram Posts & Reels are not included

      • Does not connect Facebook Pages

      • Does not auto-capture Facebook page posts


Connecting via Facebook Login

Requirements

  • A Facebook account

  • An Instagram Professional account (Creator or Business)

Step-by-Step Video Walkthrough

Troubleshooting

  1. In the Facebook window, I get an error message.

    • Try reconnecting, or create a new Facebook page during the connection process. If this fails, create the page directly on facebook.com and retry.

  2. I follow all the steps but don't see my Instagram profile in Roster.

    • Double-check if your Instagram account has successfully switched to a Professional account and that it's properly linked to a Facebook page.


Connecting via Instagram

Requirements

  • An Instagram Professional account (Creator or Business)

Step-by-Step Video Walkthrough

Troubleshooting

  1. It’s making me switch to an Instagram Professional account.

    • Switching to a Professional account is mandatory for accessing analytics and integrating Instagram Posts & Reels with Roster campaigns. Simply follow Instagram’s prompts to switch, then complete the setup.


You're All Set!

Your Instagram account is now switched to Professional, linked to a Facebook page, and connected to Roster. This setup provides access to insights and analytics and allows Roster to pull in Instagram Stories for campaigns.

If you have any questions, please contact the support team. We’re here to help!

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