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When connecting Instagram or Facebook I'm getting an "Off-Meta" activity error
When connecting Instagram or Facebook I'm getting an "Off-Meta" activity error
Libby Serra avatar
Written by Libby Serra
Updated over 10 months ago

If you are unable to connect your Instagram or Facebook account with Roster and you are getting an error message related to your "Off-Facebook" activity being turned off, the following information will be helpful for you to get it turned back on so you can connect your account with other apps like Roster.

This explains what "Off-Facebook" activity is:
https://www.facebook.com/help/2207256696182627

This explains how you may have disconnected your "Off-Facebook" activity in the past:
https://www.facebook.com/help/287199741901674/

Follow this link to your Facebook account to enable "Off-Facebook Activity" by clicking on "Manage Future Activity", set your desired preference, and then go back into the Roster app and connect your social account.
https://www.facebook.com/off_facebook_activity/activity_list

Error Description

Here's an example of the error message you may be hitting:

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